Reviews of The Metropolitan Loft Apartments
This is a selection of some of the positive reviews we've received from our valued residents.
3.9
Rating
58 reviews
I casually stopped by the Metropolitan Lofts at the last minute before an appointment elsewhere, planning a quick run-in. Brittany met me at arrival, and though I quickly came up with a ton of questions, she met them with a ton of patience! She showe ...
Brandi Free2LivLafLuv
July 02, 2026
Pat Jarvis
April 26, 2026
Hands down the absolute best.
Blue Leaf Salon
November 13, 2025
Awesome activities for the residents and they care. Concierge staff are always welcoming and kind. Great place to stay.
Josalyn Brinson
February 14, 2025
I lived here about five years pre-pandemic and just recently moved back after being gone for 4 years. The staff has always been attentive and quick to fix any issues. I have been able to do so much with my new space and have a wonderful sunset view. I am glad to be back and look forward to spending the next few years here.
Michel Butler
February 11, 2025
I have lived here for a couple of years now. If I ever have a issue it's fixed quick. The concierge team are awesome. Can't say enough about them.miss Susan is like a house mom too is all
Daniel Hamm
February 04, 2025
I've been living here for 8 months, and I love it here! I have more pride put into this apartment than I have in any other apartment I've lived in. The apartment is spacious, modern, has updated appliances, the location is ideal. I have a nice gym, a ...
Jason Anthony Jennette
February 03, 2025
Patricia Thompson
November 13, 2024
The apartments are spacious and modern, but what really made my living experience great was the leasing and management team here. They are by far the most helpful, nicest, and attentive team of any apartment I have lived in. And the concierge staff are all great too! Thank you for everything.
Jordan Sylvester
September 05, 2024
Matthew Ward
July 08, 2024
I have lived at Metro Lofts for about 5 years now and it has been such a wonderful, welcoming and supportive community. Living here has been one of the best things about being in Jacksonville. The leasing staffâOnilee and Brittanieâare alwa ...
Felicia Bevel
July 05, 2024
Our family truly enjoyed our experience living at Metropolitan Lofts. From our first tour and meeting with Brittany and the concierge team until the day we left, we absolutely loved the team. Our apartment in nice. We had some unexpected mantanance i ...
Kyajuana Gilbert
July 05, 2024
Ms.susanne is super great and always very nice everytime I come in, sheâs goes over and beyond such an awesome concierge â¤ï¸
K Royalty Beauty
July 03, 2024
I lived at Metro for four years, and overall loved my experience. I would move back today, if it were in the cards. There's lots I could write, but I'll try to keep it as condensed as possible. I lived in Metro before it sold to a corporate company, ...
Luke Mills
July 03, 2024
Freshly moved in resident here. I waited a few months to leave a review. I just want to say from start to now the leasing office has been soooo accommodating & sweet. Painless move in and painless interactions. Overly appreciative of the experience. ...
treshon mitchell
December 19, 2023
Amanda Crews
July 26, 2023
Thank you Suzanne for all your help. You are always so helpful to all the guest. True servant leadership.
Drew Calvert
October 07, 2022
Just moved in to the place last week. Great leasing staff who made the entire process pain free. It is great to have a concierge there 24 hours a day. And also a night security guard here makes me feel safe to have me fiance and son here without me. ...
DarkWing 904
June 15, 2021
Brittanie was very nice and showed me around! Beautiful lofts! Awesome customer service. Great security! They seemed focus on always improving.
K Nyshae
March 15, 2021
It seems like yesterday I was having a conversation from Texas with Tara about leasing an apartment downtown. I was very skeptical because I like to physically view an apartment before I sign a lease. Tara painted such a vivid picture with her descr ...
Iglesia Matthews
November 26, 2020
This is the best apartment building I have ever lived in. My first year I lived on the 2nd floor facing the Uhaul facility. I renewed my lease and decided to move to the third floor with huge windows and a much better view. The staff is amazing. S ...
Constantine Daley
November 25, 2020
Onilee Hembree
November 19, 2020
Great atmosphere in a quiet neighborhood downtown. Even though these apartments are downtown, security is tight. There is nightly security that walks the resident parking lot and around the block of the building. No one can enter the building without a key fob. The concierge available 24/7 is a HUGE plus!
zach hembree
November 19, 2020
Great agency, great environment, everything is wonderful! Best moving experience ever. love the place!! Enjoying the living experience! Cannot wait to experience more.
Timothy Wilkerson
November 19, 2020
Very wonderful and luxurious place to live. Can't wait for all the amenity to be open and undergo renovations. Thank you leasing office team for your kindness throughout the whole process.
Brittanie Wilkerson
November 19, 2020
The Metropolitan is the perfect place to live, host and play. Great views, awesome events & friendly people.
Brittanie McCann
November 19, 2020
Great historic building and perfect location. The staff is so nice, especially the new property manager Onilee! The maintenance men are very prompt. I give this community my highest recommendation.
Nicole Co
November 19, 2020
Just moved downtown nearly 2 years ago (eg early 2019) and love Metropolitan lofts! Iâve lived in Riverside before and looked at other apartments downtown/Brooklyn areas (eg Carling and 11 E), but Metropolitan was the best space for the money. G ...
Stephan Eicher
November 17, 2020
What a great place to live! Lilly, Kami and the rest of the staff are just wonderful. We toured many apartment, each one unique and furnished quite well. Looking forward to staying here many months.
David Green
January 13, 2020
We rented this apartment on Airbnb and everyone there was super nice including Tara and Carter. I would definitely stay here again.
Paul Ellinger
January 10, 2020
Simply Beautiful!! Love Love living here!!
Jasmine Campbell
October 18, 2019
Sean Newman
April 18, 2018
I have lived at the Metropolitan Lofts for about 6 months now, always such a delight. The leasing staff are just wonderful and will always go above and beyond. The concierge staff always puts a smile on my face when coming home. I would definitely r ...
Adrienna Taylor
February 16, 2018
I have moved here on and off for 7 years. Always a great experience.
Chris Olberding
December 31, 2017
From the moment I stepped foot here they have been amazing!! Susan Tara and Kris really know how to take care of people and make you feel at home. They are part of the Concierge team!! Being new to the area they made sure I knew where all the good ...
Raheem Cannon
May 17, 2016
From the moment I stepped foot here they have been amazing!! Susan Tara and Kris really know how to take care of people and make you feel at home. They are part of the Concierge team!! Being new to the area they made sure I knew where all the good ...
Smoove
May 17, 2016
Christopher Conner
January 05, 2016
I recently moved out of the Metro after living there for over 3 years. It was a great place to live and I would recommend it to anyone. The rooms are very urban, with exposed air ducts and concrete floors. You will never hear your neighbors when you ...
Jerry Tyberghein
June 02, 2015
louis collazo
February 28, 2015
Great community with unique architecture you won't find anywhere else in Jacksonville.
David Segura
November 08, 2014
The reviews displayed on this page represent a selection of positive feedback from our customers. Not all reviews are shown, as we prioritize showcasing the most favorable experiences to highlight the quality and satisfaction of our products/services. The views expressed in these reviews are those of the individual customers and do not necessarily reflect the opinions of everyone who has used our products/services. We strive to provide an honest representation of customer satisfaction, but we cannot guarantee that every customer will have the same experience.