Reviews of The Metropolitan Loft Apartments

Hands down the absolute best.

I lived here for two years in 2022 & 2023. The staff were always incredibly helpful and nice. The location is pretty good, and will probably get better as the downtown area gets better. When I lived there I had a few things that I don't miss in my ne ...

Awesome activities for the residents and they care. Concierge staff are always welcoming and kind. Great place to stay.

I lived here about five years pre-pandemic and just recently moved back after being gone for 4 years. The staff has always been attentive and quick to fix any issues. I have been able to do so much with my new space and have a wonderful sunset view. I am glad to be back and look forward to spending the next few years here.

I have lived here for a couple of years now. If I ever have a issue it's fixed quick. The concierge team are awesome. Can't say enough about them.miss Susan is like a house mom too is all

I've been living here for 8 months, and I love it here! I have more pride put into this apartment than I have in any other apartment I've lived in. The apartment is spacious, modern, has updated appliances, the location is ideal. I have a nice gym, a ...

The apartments are spacious and modern, but what really made my living experience great was the leasing and management team here. They are by far the most helpful, nicest, and attentive team of any apartment I have lived in. And the concierge staff are all great too! Thank you for everything.

I have lived at Metro Lofts for about 5 years now and it has been such a wonderful, welcoming and supportive community. Living here has been one of the best things about being in Jacksonville. The leasing staff—Onilee and Brittanie—are alwa ...

Our family truly enjoyed our experience living at Metropolitan Lofts. From our first tour and meeting with Brittany and the concierge team until the day we left, we absolutely loved the team. Our apartment in nice. We had some unexpected mantanance i ...

Ms.susanne is super great and always very nice everytime I come in, she’s goes over and beyond such an awesome concierge ❤️

I lived at Metro for four years, and overall loved my experience. I would move back today, if it were in the cards. There's lots I could write, but I'll try to keep it as condensed as possible. I lived in Metro before it sold to a corporate company, ...

Concierge 0/10 - Jason smokes 1000 cigarettes a day & flirts with all the black girls he see. He also let a kid get ran over in front of the building surprised cps wasn’t involved. Susan looks as if she has been electrocuted by the very machine ...

Freshly moved in resident here. I waited a few months to leave a review. I just want to say from start to now the leasing office has been soooo accommodating & sweet. Painless move in and painless interactions. Overly appreciative of the experience. ...

Don’t stay here, whenever you come with problems they never get resolved. We were harassed by neighbors and got the bad end of the stick because they stayed there longer than me

I set up actual appointments (2) to tour the location and each time the leasing agent was not there. I did not receive a call to notify me that they would be out of the office nor did I receive a call later to apologize, explained or even an attempt ...

Thank you Suzanne for all your help. You are always so helpful to all the guest. True servant leadership.

I am highly upset about how I was treated when I visited my family member at this place. The woman at front desk totally ignored me and my moms existence. I stood there for a while and waited for her to get off the phone but she kept on talking as if ...

Just moved in to the place last week. Great leasing staff who made the entire process pain free. It is great to have a concierge there 24 hours a day. And also a night security guard here makes me feel safe to have me fiance and son here without me. ...

Brittanie was very nice and showed me around! Beautiful lofts! Awesome customer service. Great security! They seemed focus on always improving.

It seems like yesterday I was having a conversation from Texas with Tara about leasing an apartment downtown. I was very skeptical because I like to physically view an apartment before I sign a lease. Tara painted such a vivid picture with her descr ...

This is the best apartment building I have ever lived in. My first year I lived on the 2nd floor facing the Uhaul facility. I renewed my lease and decided to move to the third floor with huge windows and a much better view. The staff is amazing. S ...

Great atmosphere in a quiet neighborhood downtown. Even though these apartments are downtown, security is tight. There is nightly security that walks the resident parking lot and around the block of the building. No one can enter the building without a key fob. The concierge available 24/7 is a HUGE plus!

Great agency, great environment, everything is wonderful! Best moving experience ever. love the place!! Enjoying the living experience! Cannot wait to experience more.

Very wonderful and luxurious place to live. Can't wait for all the amenity to be open and undergo renovations. Thank you leasing office team for your kindness throughout the whole process.

The Metropolitan is the perfect place to live, host and play. Great views, awesome events & friendly people.

Great historic building and perfect location. The staff is so nice, especially the new property manager Onilee! The maintenance men are very prompt. I give this community my highest recommendation.

Just moved downtown nearly 2 years ago (eg early 2019) and love Metropolitan lofts! I’ve lived in Riverside before and looked at other apartments downtown/Brooklyn areas (eg Carling and 11 E), but Metropolitan was the best space for the money. G ...

To bad thay don't accept small pets ...#Craziness

This place is a disaster! Literally the entire block should be bulldozed as the buildings surrounding this one look like they have been vacant for decades. Boarded up windows, vagrants, rats, and not much else. The “furnished” apartment I s ...

What a great place to live! Lilly, Kami and the rest of the staff are just wonderful. We toured many apartment, each one unique and furnished quite well. Looking forward to staying here many months.

We rented this apartment on Airbnb and everyone there was super nice including Tara and Carter. I would definitely stay here again.

Simply Beautiful!! Love Love living here!!

Every single concierge are so sweet and friendly! The apartments have been my home away from home! The building is very safe and secure. Your key fab only allows you to access the floor you live on and the main lobby, so it feels so secure! The only ...

I have lived at the Metropolitan Lofts for about 6 months now, always such a delight. The leasing staff are just wonderful and will always go above and beyond. The concierge staff always puts a smile on my face when coming home. I would definitely r ...

I have moved here on and off for 7 years. Always a great experience.

First off, the Metropolitan Lofts has the potential to be one of the most fun and exciting places to live in Jacksonville. It is arguable that the location...

Sucks they're pet racists. Jacksonville rental aesthetics are less than par. Extremely hard to find updated living spaces to rent. Seems like everyone is on board with carpet or ugly tile floors and white appliances. The one time I find a buildin ...

From the moment I stepped foot here they have been amazing!! Susan Tara and Kris really know how to take care of people and make you feel at home. They are part of the Concierge team!! Being new to the area they made sure I knew where all the good ...

From the moment I stepped foot here they have been amazing!! Susan Tara and Kris really know how to take care of people and make you feel at home. They are part of the Concierge team!! Being new to the area they made sure I knew where all the good ...

The receptionist or who ever she was the rudest person that I encountered today. No customer service experience what so ever. It is a way to speak to people when dealing with the public and handling business.

I recently moved out of the Metro after living there for over 3 years. It was a great place to live and I would recommend it to anyone. The rooms are very urban, with exposed air ducts and concrete floors. You will never hear your neighbors when you ...

I lived at the Metropolitan Lofts for a year, and enjoyed most of my time there. However: PROS: 1. Within walking distance to most of downtown...

nice is like industrial design unique

Great community with unique architecture you won't find anywhere else in Jacksonville.

Do not move here. We spent 10 awful months at the lofts. Our neighbor had parties every weekend. We complained and got nowhere, as the night concerirges...

I have lived in Downtown Jacksonville for two years, I have lived at the Metro for one. I will review my experience in the staff, apartment quality, and location. The leasing staff is terrible. Back in early 2012 they were saying they would install ...